RETURN & REFUND POLICY
RETURNS
We want you to be happy with your SALIFLI purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your order.
To be eligible for a return, the item must:
- Be unworn and unused
- Be in its original condition
- Have all original tags attached
- Be returned in its original packaging
- Not show signs of washing, damage or wear
HOW TO REQUEST A RETURN
To request a return, please contact us at:
Please include your order number and the reason for your return. We will provide you with the return instructions.
Please do not send items back without contacting us first.
RETURN SHIPPING
Unless the item is faulty, damaged or incorrect, return shipping costs are the responsibility of the customer.
If you received a damaged, defective or incorrect item, please contact us as soon as possible with your order number and photos of the item.
REFUNDS
Once we receive and inspect your returned item, we will notify you about the status of your refund.
Approved refunds will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process the refund.
EXCHANGES
We currently do not offer direct exchanges.
If you need a different size or product, please return your original item and place a new order.
SALE ITEMS
Items purchased during promotional or sale periods may be subject to specific return conditions, which will be clearly stated at the time of purchase.
IMPORTANT
Return rights may vary depending on the country where you are located. Nothing in this policy is intended to limit any mandatory consumer rights applicable under local law.
Questions about returns?